Returns & Exchanges

At Gabo Wool, we want you to be completely satisfied with your purchase of our premium home textiles. If you are not happy with your order, you may return unused items in their original packaging within 30 days of delivery.

1

Initiate Your Return

Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.

2

Prepare the Package

Securely pack the wool products in their original packaging, ensuring all tags are attached and the items are in unused condition.

3

Ship the Items

Affix the provided shipping label to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing