Frequently Asked Questions
Everything you need to know about our premium wool products and services.
What makes Gabo Wool products unique compared to synthetic alternatives?
Gabo Wool focuses on 100% natural, high-quality fibers that offer superior breathability, moisture-wicking properties, and sustainable durability that synthetic materials cannot replicate.
How should I care for my wool home textiles to ensure they last?
We recommend hand washing in cool water with a specialized wool detergent or using a professional dry cleaning service. Always air dry flat to maintain the shape and integrity of the fibers.
What is your shipping policy for international orders?
We ship worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
Can I return or exchange an item if it doesn't match my decor?
Yes, we offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return or exchange process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay to ensure a secure and convenient checkout experience.
Are your wool sourcing practices ethical and sustainable?
Absolutely. We partner exclusively with farms that adhere to strict animal welfare standards and sustainable land management practices to ensure our environmental footprint remains minimal.